Seiders, Kathleen: search on Z-Library

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1

Understanding Service Convenience

Berry, Leonard L., Seiders, Kathleen, Grewal, Dhruv

Journal:

Journal of Marketing

Year:

2002

Language:

english

File:

PDF, 149 KB

english, 2002

2

Do Satisfied Customers Buy More? Examining Moderating Influences in a Retailing Context

Kathleen Seiders, Glenn B. Voss, Dhruv Grewal and Andrea L. Godfrey

Journal:

Journal of Marketing

Year:

2005

Language:

english

File:

PDF, 2.42 MB

english, 2005

3

Enough Is Enough! The Fine Line in Executing Multichannel Relational Communication

Godfrey, Andrea, Seiders, Kathleen, Voss, Glenn B

Journal:

Journal of Marketing

Year:

2011

Language:

english

File:

PDF, 759 KB

english, 2011

4

Opportunities for Innovation in the Delivery of Interactive Retail Services

Leonard L. Berry, Ruth N. Bolton, Cheryl H. Bridges, Jeffrey Meyer, A. Parasuraman, Kathleen Seiders

Journal:

Journal of Interactive Marketing

Year:

2010

Language:

english

File:

PDF, 346 KB

english, 2010

5

Serving unfair customers

Leonard L. Berry, Kathleen Seiders

Journal:

Business Horizons

Year:

2008

Language:

english

File:

PDF, 182 KB

english, 2008

6

Service Fairness: What It Is and Why It Matters

Kathleen Seiders and Leonard L. Berry

Journal:

The Academy of Management Executive (1993-2005)

Year:

1998

Language:

english

File:

PDF, 2.52 MB

english, 1998

7

How Complementarity and Substitution Alter the Customer Satisfaction–Repurchase Link

Voss, Glenn B., Godfrey, Andrea, Seiders, Kathleen

Journal:

Journal of Marketing

Year:

2010

Language:

english

File:

PDF, 270 KB

english, 2010

8

Understanding how employees understand customers: A commentary essay

Kathleen Seiders

Journal:

Journal of Business Research

Year:

2009

Language:

english

File:

PDF, 105 KB

english, 2009

9

The impact of supercenters on traditional food retailers in four markets

Seiders, Kathleen, Simonides, Constantine, Tigert, Douglas J.

Journal:

International Journal of Retail & Distribution Management

Year:

2000

Language:

english

File:

PDF, 297 KB

english, 2000

10

Understanding Service Convenience

Leonard L. Berry, Kathleen Seiders and Dhruv Grewal

Journal:

Journal of Marketing

Year:

2002

Language:

english

File:

PDF, 3.72 MB

english, 2002

11

Do Satisfied Customers Buy More? Examining Moderating Influences in a Retailing Context

Seiders, Kathleen, Voss, Glenn B., Grewal, Dhruv, Godfrey, Andrea L.

Journal:

Journal of Marketing

Year:

2005

Language:

english

File:

PDF, 142 KB

english, 2005

12

Impact of market entry and competitive structure on store switching/store loyalty

Seiders, Kathleen, Tigert, Douglas J.

Journal:

The International Review of Retail Distribution and Consumer Research

Year:

1997

Language:

english

File:

PDF, 180 KB

english, 1997

13

SERVCON: development and validation of a multidimensional service convenience scale

Kathleen Seiders, Glenn B. Voss, Andrea L. Godfrey, Dhruv Grewal

Journal:

Journal of the Academy of Marketing Science

Year:

2007

Language:

english

File:

PDF, 245 KB

english, 2007

14

Tell Us Again, How Satisfied Are You? The Influence of Recurring Posttransaction Surveys on Purchase Behavior

Flynn, Andrea Godfrey, Salisbury, Linda Court, Seiders, Kathleen

Journal:

Journal of Service Research

Year:

2017

Language:

english

File:

PDF, 375 KB

english, 2017

15

Exploring the effect of retail sector and firm characteristics on retail price promotion strategy

Glenn B Voss, Kathleen Seiders

Journal:

Journal of Retailing

Year:

2003

Language:

english

File:

PDF, 153 KB

english, 2003

16

Is the price right? Understanding contingent processing in reference price formation

Manjit S Yadav, Kathleen Seiders

Journal:

Journal of Retailing

Year:

1998

Language:

english

File:

PDF, 1.09 MB

english, 1998

17

Children's use of on-package nutritional claim information

Elizabeth G. Miller, Kathleen Seiders, Maureen Kenny, Mary E. Walsh

Journal:

Journal of Consumer Behaviour

Year:

2011

Language:

english

File:

PDF, 208 KB

english, 2011

18

Obesity and the Role of Food Marketing: A Policy Analysis of Issues and Remedies

Seiders, Kathleen, Petty, Ross D.

Journal:

Journal of Public Policy & Marketing

Year:

2004

Language:

english

File:

PDF, 118 KB

english, 2004

19

Taming the Obesity Beast: Children, Marketing, and Public Policy Considerations

Seiders, Kathleen, Petty, Ross D

Journal:

Journal of Public Policy & Marketing

Year:

2007

Language:

english

File:

PDF, 63 KB

english, 2007

20

Obesity and the Role of Food Marketing: A Policy Analysis of Issues and Remedies

Kathleen Seiders and Ross D. Petty

Journal:

Journal of Public Policy & Marketing

Year:

2004

Language:

english

File:

PDF, 3.88 MB

english, 2004

21

For love and money: The common traits of successful retailers

Leonard L. Berry, Kathleen Seiders, Larry G. Gresham

Journal:

Organizational Dynamics

Year:

1997

Language:

english

File:

PDF, 1.75 MB

english, 1997

22

Reviews of books

GVictoria L. Crittenden, Kenneth E. Clow, Deborah Utter, John Hogan, Philip A. Dover, Tim Christiansen, Garold Lantz, Kathleen Seiders, Penny M. Simpson, William F. Crittenden, Larry C. Giunipero, Joe

Journal:

Journal of the Academy of Marketing Science

Year:

2000

Language:

english

File:

PDF, 1.74 MB

english, 2000

23

Physician Counseling of Overweight Patients About Preventive Health Behaviors

Berry, Leonard L., Flynn, Andrea G., Seiders, Kathleen, Haws, Kelly L., Quach, Steve Q.

Journal:

American Journal of Preventive Medicine

Year:

2014

Language:

english

File:

PDF, 117 KB

english, 2014

24

Regaining the Health of a Nation:: What Business can do about Obesity

LEONARD L. BERRY, KATHLEEN SEIDERS, ALBERT C. HERGENROEDER

Journal:

Organizational Dynamics

Year:

2006

Language:

english

File:

PDF, 161 KB

english, 2006

25

Taming the Obesity Beast: Children, Marketing, and Public Policy Considerations

Kathleen Seiders and Ross D. Petty

Journal:

Journal of Public Policy & Marketing

Year:

2007

Language:

english

File:

PDF, 1.48 MB

english, 2007

26

Service fairness: What it is and why it matters

Seiders, Kathleen, Berry, Leonard L.

Journal:

The Academy of Management Perspectives (AMP)

Year:

1998

Language:

english

File:

PDF, 1.16 MB

english, 1998

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